REMOTE SUPPORT. HUMAN CONNECTION. Windows private beta

Good support.
No distance.

Be right there, wherever you are.
Thoughtful remote support for the people behind the fix.

Get closer Explore the workspace
Two floating glass screens with soft citron highlights
SV / 001Less friction. More connection.
A BETTER POINT OF VIEW

A shared screen.
A world of difference.

Your next connection starts here.Explore an interactive session
01 — CLOSER TO WHAT MATTERSA fresh perspective on remote support

For the people
everyone counts on.

Internal ITIndependent techniciansManaged service providers

01 / THE EVERYDAY, MADE EASIER

Less between you
and “all sorted.”

Someone needs a hand. You know what to do.
ScreenViewer brings you into their screen, so you can get straight to the part that matters.

01

A simple hello.

Start with a one-time code. A clear invitation into an on-demand support session.

02

Everything in view.

The screen, the device, the connection. The context you need, right where you need it.

03

Room to move.

Move between displays without losing your place. Stay focused on getting someone back to their day.

02 / A LITTLE HANDS-ON

Right there.
From anywhere.

A focused workspace that lets the work take center stage. Switch displays, explore the controls, and get a feel for a session.

ScreenViewerBETAInteractive preview
One-time access

London StudioSession preview

Their screen. Your expertise. One shared workspace.

Preview connected
Fieldwork living / Brand presentation
fieldwork®
A NEW WAY OF LIVING

A quieter
kind of living.

Spaces that bring us back to ourselves.

THE FIELDWORK COLLECTION001
Illustrative product preview. No real device connection.Try switching devices or displays
London Studio · Display 1Illustrative product preview. No real device connection.
Fieldwork living / Brand presentation
fieldwork®
A NEW WAY OF LIVING

A quieter
kind of living.

Spaces that bring us back to ourselves.

THE FIELDWORK COLLECTION001
Windows on-demand · Private betamacOS + unattended access in development

03 / BUILT WITH INTENTION

Here today.
Further tomorrow.

Starting with the support you need now.
Building toward the connections you’ll need next.

PRIVATE BETA

Windows, ready when you are.

On-demand sessions, one-time codes, and multi-display navigation. Available to approved beta participants.

Join the Windows beta
IN DEVELOPMENT

A familiar focus. On Mac.

The same considered approach to remote support, with clear guidance for Apple privacy permissions and compatibility.

IN DEVELOPMENT

Stay ready. Even when they’re away.

Unattended access for deliberately enrolled devices. Built around approved technicians, revocable access, and session history.

04 / TRUST IS PERSONAL

Being invited in
means everything.

Remote support starts with someone trusting you with their screen. We think the software should respect that.

Today: one-time codes and visible connection state.

THE PRINCIPLES GUIDING UNATTENDED ACCESS

01

Intentional by default.

Devices explicitly enrolled. Technicians deliberately authorized.

02

Control that stays with you.

Scoped access, with a clear way to revoke it when it’s no longer needed.

03

A connection you can account for.

Session history designed to make every connection reviewable.

Unattended capabilities are in development. Documentation will expand as features are validated and released.

A FEW GOOD QUESTIONS

Before we
connect.

Something else on your mind?
01What can I use today?

On-demand Windows remote support is available to approved private-beta participants. You can start a session with a one-time code, see its connection state, and move between displays.

02Are macOS and unattended access available?

Both are in development. We’ll invite beta participants to test them when they’re ready, with clear compatibility and setup guidance before release.

03Who is the private beta for?

Internal IT teams, independent technicians, and managed service providers who regularly support Windows users. We’re especially interested in the everyday details that make support easier—or get in the way.

04How will unattended access work?

The planned workflow lets a team deliberately enroll a device, authorize technicians, and reconnect without someone at the other end. Scoped access, revocation, and session history are part of that design.

05How do I join?

Send a note to hello@screenviewer.io with a little about your team, the devices you support, and what you’d like to test. We’ll follow up about access and next steps.

GOOD THINGS START WITH A CONVERSATION. PRIVATE BETA

Let’s close
the distance.

Help shape a more thoughtful way to support. Tell us a little about your team and what you’d love to see.

Request beta access hello@screenviewer.io
Windows on-demand available to approved participants.Mac + unattended access in development.